Shipping Policy

At Pulse Recovery Equipment, we understand that high-value purchases require clear communication and dependable delivery expectations. Our goal is to keep you informed throughout the shipping process, from order confirmation through final delivery.

Shipping Coverage Area

We currently ship to addresses within the Continental United States only. Shipping availability may vary for certain large or freight-delivered products based on the delivery location and carrier requirements.

Order Confirmation

After your order is placed, you will receive an order confirmation by email. This confirms that we have received your order and allows us to begin processing it. If additional information is needed before your order can be fulfilled, our team will contact you directly.

Order Processing Time

Orders typically require 3–5 business days for processing and handling before shipment. Processing time may vary depending on product availability, supplier requirements, or the type of delivery needed.

For products that are temporarily out of stock or require special ordering, we will contact you with an updated timeline before proceeding whenever possible.

Shipment Notification & Tracking

Once your order has shipped, you will receive a shipment notification with tracking information when available. Tracking updates may take some time to appear after the carrier receives the shipment.

For larger products requiring freight delivery, additional delivery coordination may be required. We will provide the available shipping information and instructions as the order progresses.

Estimated Delivery Time

After processing, typical transit time is approximately 3–7 business days. Overall, most orders are expected to arrive within approximately 7–12 business days from the time the order is placed.

These are estimates rather than guaranteed delivery dates. Actual delivery times may vary based on the product, destination, carrier, and delivery requirements.

Shipping Carriers

Depending on the product and delivery location, orders may be shipped through FedEx, UPS, USPS, or specialized freight carriers. Large or heavy products may require freight shipping and may have different delivery procedures than standard parcel shipments.

Delays & Exceptions

Occasional delays can occur due to carrier disruptions, weather, high shipping volumes, product availability, or other circumstances outside our direct control. If we become aware of a significant delay affecting your order, we will proactively contact you with an updated timeline.

For out-of-stock or custom orders, we will also communicate updated availability and estimated fulfillment timelines so you can make informed decisions about your purchase.

Contact Information

If you have questions about shipping, delivery timelines, or the status of your order, our support team is here to help.

Pulse Recovery Equipment
Email: support@pulserecoveryequipment.com